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InstaPay Guide ENG
InstaPay Guide ENG
  • 👋Welcome to InstaPay
  • Overview
    • 💡What we do
    • ✨Our Features
  • STEP-BY-STEP GUIDE
    • Step-by-Step Guide
    • Set Up an Account
    • Receiving Accounts
    • Add Beneficiaries
    • Identity Verification
    • Money Transfer
    • Google Authenticator
  • CUSTOMER PROTECTION FRAMEWORK
    • Overview
    • Fraud Prevention Measures
    • Attestations for User Consent
    • Prevention of Unauthorized Transactions
    • Session Security and PIN Verification
  • FAQ
    • 🛠️FAQ
      • 📝General FAQ
      • 📝Account Management
      • 📝Security and Compliance
      • 📝Transactions & Payments
      • 📝InstaPay Mastercard Virtual Prepaid Card
      • 📝Virtual IBAN (vIBAN)
      • 📝Business & Future Features
      • 📝Geolocation and Security
      • 📝Notifications & Communication
      • 📝Chatbot & Technical Issues
      • 📝Prohibited Countries & Access Restrictions
      • 📝Support & Assistance
      • 📝Key Main Settings
      • 📝Cryptocurrencies
        • Supported cryptocurrencies
        • Payout options
    • 🛠️Troubleshooting Guide
      • 📝Key Issues
  • Use Cases
    • 🎨User Stories & Case Studies
  • CONTACT & SUPPORT
  • We’re Here to Help!
  • How to File a Complaint
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  1. STEP-BY-STEP GUIDE

Identity Verification

Identity Verification is required to access all InstaPay features and lift transaction limits. Verify your identity by selecting your language, uploading an ID, and providing proof of address.

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Last updated 3 months ago

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Step-by-Step Guide: Identity Verification

  1. Select Language: Choose your preferred language for the eKYC process.

  2. Choose Nationality: Select your nationality to see supported ID documents.

  3. Grant Camera Permission: Allow camera access to capture your ID.

  4. Upload ID: Ensure the document is clear and legible.

  5. Proof of Address: Upload a bank statement or utility bill (dated within the last 3 months).

  6. Submit: Follow instructions to complete the process.

Video

https://drive.google.com/file/d/1r6Lp0Eq-XLLmBcV03G2uTZIb7JJdW4HU/view?usp=sharing
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