LogoLogo
InstaPay Guide ENG
InstaPay Guide ENG
  • 👋Welcome to InstaPay
  • Overview
    • 💡What we do
    • ✨Our Features
  • STEP-BY-STEP GUIDE
    • Step-by-Step Guide
    • Set Up an Account
    • Receiving Accounts
    • Add Beneficiaries
    • Identity Verification
    • Money Transfer
    • Google Authenticator
  • CUSTOMER PROTECTION FRAMEWORK
    • Overview
    • Fraud Prevention Measures
    • Attestations for User Consent
    • Prevention of Unauthorized Transactions
    • Session Security and PIN Verification
  • FAQ
    • 🛠️FAQ
      • 📝General FAQ
      • 📝Account Management
      • 📝Security and Compliance
      • 📝Transactions & Payments
      • 📝InstaPay Mastercard Virtual Prepaid Card
      • 📝Virtual IBAN (vIBAN)
      • 📝Business & Future Features
      • 📝Geolocation and Security
      • 📝Notifications & Communication
      • 📝Chatbot & Technical Issues
      • 📝Prohibited Countries & Access Restrictions
      • 📝Support & Assistance
      • 📝Key Main Settings
      • 📝Cryptocurrencies
        • Supported cryptocurrencies
        • Payout options
    • 🛠️Troubleshooting Guide
      • 📝Key Issues
  • Use Cases
    • 🎨User Stories & Case Studies
  • CONTACT & SUPPORT
  • We’re Here to Help!
  • How to File a Complaint
Powered by GitBook
On this page

Was this helpful?

Export as PDF
  1. FAQ
  2. FAQ

Geolocation and Security

Why does InstaPay ask for my geolocation when sending a payment request?

For security and regulatory compliance, InstaPay requires geolocation to prevent fraud and unauthorized transactions. If you face issues with location permissions, ensure that your browser or app settings allow location access.

Even after allowing location access, Instagram says "Location permissions denied." What should I do?
  • Instagram's in-app browser may restrict location sharing. Try opening the payment request in an external browser using the three-dot menu on the top right.

Why am I getting a blank screen when trying to share my location on Instagram's browser?

This issue is typically related to Instagram's browser limitations. Ensure that your Instagram app is updated.

PreviousBusiness & Future FeaturesNextNotifications & Communication

Last updated 4 months ago

Was this helpful?

🛠️
📝